Recently we have released a new product called myPOS4. It is a sales front end for MYOB users to handle barcode scanning and process sales efficiently.

There is no doubt the software business is difficult. There are several principles that you are told you have to stick by when developing software, but its not till you have been in it for a decent time till you realise what the most valuable points are to have in your software.

So here is a recent customer review, who was up and going with our myPOS4 software within an hour:

Email 1:

"Hi Paul

It is great. We have had no more problems. And all staff are finding it really easy to use. It takes half the time to do the sale compared to before. We are just unsure on how to fix a sale. If we have committed the sale then realize it was wrong we have been doing a credit then re entering the sale. Not sure if this is correct or not.

Apart from that no problems on my side. If you ever need a recommendation then feel free to give them my details.

Cheers
Melissa"

Then with my reply here is email 2:

Hi Melissa,

Thank you for the glowing review. I really appreciate it. Software is a hard business and often we don't get to hear the good things. You are doing the right in regards to the credit then sale.

Thanks

Paul Ellis"

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"Hi Paul

It would be my pleasure to be available as a reference for you. I understand how hard the software business is.

I have found the system easy to use and easy to train the other staff in how to use it. Let alone how quick you all were to set it up for me once I was sorted.

Hope you have a good Christmas and a Happy New Year

Melissa"


This isn't just a customer review on our software but rather our team. The fact that we have completely written a new functional, easy to use product integrated with MYOB and can implement easy speaks volume for The RIC Group. However, the most important value and principle for us is customer satisfaction. Receiving this reference from the customer today will just make going to the Christmas dinner tonight all more enjoyable.

Thanks

Paul Ellis